(3 quotes found)
“Several companies that pioneered the free services trend have realized this is not the optimal business model, and are modifying their strategies accordingly.”
Blair Pleasant
“[Unified communication] embraces unified messaging plus real-time call control, collaboration, media handling, voice-enabled groupware capabilities and more.”
“The strategic OEM relationship between Nortel and Witness Systems blends leading contact center communications technologies with advanced contact recording and quality monitoring products to create an integrated solution delivering world-class performance optimization capabilities.”
