(30 quotes found)
“More than just service, it's the respect, rapport, ambience that engages customers so that price becomes the last thing on their minds as they walk around stores.”
Candace Corlett
“The modern grocer needs to stop blaming Wal-Mart and focus on improving the shopping experience.”
“Retailers get it, they understand the value of being a good citizen.”
“You can't treat apparel like underwear and socks, especially if it is fashionable clothing. You've got to present an image, and that's what (Wal-Mart is) not so good at.”
“Lots of business opportunities come out of tragedy. It's the capitalist way of life. I think the a market for airport-friendly merchandise is a good thing.”
“Expanding for big box store is a challenge, especially in the Northeast. Therefore, retailers will have to devise a strategy for using eminent domain.”
“We've actually tracked a percentage decline in that category going back to 1996,”
“The prices are going to be tempting.”
“This is an age group that has been ignored by most retailers, manufacturers and advertisers. This group has taken their spending to the places that reach out the them: travel, restaurants, upscale supermarkets and casinos.”
“I think everyone expected an explosion the last time and went overboard. Everybody way overstocked.”
