Thomas J. Peters is an American writer on business management practices, best-known for, In Search of Excellence .
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(14 quotes found)
“Management is about arranging and telling. Leadership is about nurturing and enhancing.”
Thomas J. Peters
“Celebrate what you want to see more of.”
“The best leaders... almost without exception and at every level, are master users of stories and symbols.”
“The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.”
“Excellent firms don't believe in excellence - only in constant improvement and constant change.”
“Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.”
“We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments.”
“Good managers have a bias for action.”
“All business success rests on something labeled a sale, which at least momentarily weds company and customer.”
“If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.”