“Laws are sand, customs are rock. Laws can be evaded and punishment escaped, but an openly transgressed custom brings sure punishment.”
Mark Twain
“You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.”
Steve Jobs
“No written law has ever been more binding than unwritten custom supported by popular opinion”
Carrie Chapman Catt
“Everything starts with the customer.”
Louis XIV
“Our ideals, laws and customs should be based on the propositionthat each generation, in turn, becomes the custodian rather than the absolute owner of our resources and each generation has the obligation to pass this inheritance on to the future.”
Charles Lindbergh
“If I'm a customer, and you know it's my anniversary and greet me that way ... that's a 'wow' moment from a customer experience perspective.”
Charles Fink
“Forgive him, for he believes that the customs of his tribe are the laws of nature!”
George Bernard Shaw
