“We should work on our process, not the outcome of our processes.”
W. Edwards Deming
“The outcome of the summit was not all we had hoped for. The agenda became loaded as the process went along.”
Munir Akram
“I was certainly pleased with the outcome, but not necessarily the process. It was a huge relief and a great feeling to know we can change momentum like that.”
Mike Kemp
“The outcome here is not assured, and so I think one must view it as a process that is an important step forward, and I think many, many important and difficult steps remain,”
George Mitchell
“My staff is not interested in processing a large-scale comprehensive plan amendment until after we get through this process.”
Patrick Kennedy
“The old methods certainly worked, but our team at Lufkin could spend hours going through the process. This software not only saves us costs in time, but it helps us find bearings for extreme applications that we may not have otherwise known were available. That kind of value means we can produce better designs for our customers, do it faster than ever before and win business because of it.”
Chris Peterson
“I really was not into being a world famous author. I enjoyed the process and wanted to complete the work.”
Charles Feldmann
