“It's a troublesome world. All the people who're in it
are troubled with troubles almost every minute.
You ought to be thankful, a whole heaping lot,
for the places and people you're lucky you're not.”
“Consistent with our policy, we must be 100 percent green for launch with no outstanding concerns whatsoever. It is not just a matter of repairing the damage, but also understanding at a fundamental level how to ensure it never happens again.”