“The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.”
Thomas J. Peters
“House guests should be regarded as perishables: Leave them out too long and they go bad.”
Erma Bombeck
“Quite a few people have done it. There have been just general guests, as well as celebrities requesting this.”
Bryan Edwards
“[A blend of talk and tips, celebrity guests and] real people, ... We're doing a show about doing things.”
Martha Stewart
“These people are our guests. They've been told: 'If you leave, you're going to have to get things on your own.”
Nellie Kelly
“[It's] an opportunity for both guests and employees to gain a better understanding of the importance of personal responsibility on the slopes. Resorts nationwide implement new programs during safety week that expand their overall safety initiatives for the season.”
Michael Berry
“It helps immensely because we have anywhere from 15 to 30 guests per day, people who are coming from out of town to be at a hospital or to come and visit a loved one. Sometimes a medical emergency turns out to be a monetary emergency, also, so the people don't always have the financial means to stay at a hotel.”
Julie Weiss
