“It's just interaction with your customer, if he's buying you a drink, that should be OK, and you know when you've had too much, you say no,”
Aaron Thompson
“The Web site is now the front door for most companies; online customers are looking for an interactive relationship, something new for many companies,”
Terry Golesworthy
“Ultimately, this approach will give consumers greater control, and businesses powerful new ways to interact with their customers.”
Dale Olds
“We encourage our managers and staff to interact with the customers, offer refills, and give a full-service experience.”
Casie Caldwell
“Think in terms of a web of interaction and a chain of interactions.”
Evan Richert
“He's actually demonstrated that he's grown comfortable with the public interaction in a way that wasn't entirely true when he had his own confirmation hearings, where he appeared tentative.”
Douglas Kmiec
“Companies shouldn't try to invent new ways for collecting customer feedback. They already have countless customer interactions available to them, ranging from salespeople to technical reps. What's important is to provide some structure to these interactions and share them with everyone in the organization.”
Craig Cochran
