“We still need to own the relationship with the customer, but we don't have the [organizational] bandwidth to develop that kind of sophisticated [e-mail] technology.”
“The relationship between companies and customers is based on value, and their bond is added value.”
Dr. Islam Gouda
“Marketing is the creation of value beyond offering your products and services”
“The more the marketing,
the less quality of a product.
The more the quality of a marketing,
the more the use of a product.”
“Marketing is a company’s passion to belong to the customers
and in the process provide their products and services.”
“Every company has two organizational structures: The formal one is written on the charts; the other is the everyday relationship of the men and women in the organization.”
Harold S. Geneen
“When any organizational entity expands beyond 21 members, the real power will be in some smaller body.”
C. Northcote Parkinson
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