(325 quotes found)
“We've established a responsive and customer-friendly (claims) process. We have been working with airlines to find an equitable way to address the claims. When a checked bag gets processed, it now touches many hands. It's difficult to assess responsibility.”
Ann Davis
“I think one of the other medium-tier airlines, outside the big three, are going to be looking at their strategic operations quite carefully.”
Chris Avery
“But we are reaching the limits. These markets are at the very margin of aviation. (Most) airlines still fly in the eight to 12-hour sector. This is still where the biggest volume (in traffic) is.”
“The incumbent airline must continue to serve the market until a replacement airline is selected.”
Bill Mosley
“The big airline fights back with everything it possibly can,”
“Other people in the airline are furious. That short strike has cost them a week's bonus.”
“Improved consumer choice and improved airline profits represent a win/win situation. Airlines that provide consumers flexibility - choice, control and convenience - can more effectively compete for consumers' business. Choice instantly increases consumer confidence, because when you know what you're getting, you are more likely to be loyal.”
Chris Barnes
“We feel that we're in a good position, that this will make us a stronger airline, ... We'll be able to clean up our financial status with regard to balance sheets and aircraft that are too expensive to fly, and emerge as a stronger, more viable competitor on the East Coast, where most of our flights are operating.”
Chris Chiames
“We are always in negotiations with other airlines, whether we have an airline here or not. But we only want to deal with an airline that is productive for the city. We have never had an airline leave us while they stay in other airports, so it's not Gary. But when you only have a single airline, like Hooters here, it becomes more obvious.”
Chris Curry
