“It does fulfill some sort of emotional need that they have to own these items.”
“I think they're going to squeeze out all sorts of other spending items.”
“This is a good lesson for the kids at the school. They have had them out sorting out donated items - putting sheets with sheets, pillows with pillows, piling them up for distribution.”
“In a true zero-defects approach, there are no unimportant items.”
“The Law of Triviality... briefly stated, it means that the time spent on any item of the agenda will be in inverse proportion to the sum involved.”
C. Northcote Parkinson
“It is very expensive to achieve high unreliability. It is not uncommon to increase the cost of an item by a factor of ten for each factor of ten degradation accomplished.”
Norman R. Augustine
“Always be aware of any helpful item that weighs less than it's operating manual.”
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