“It does fulfill some sort of emotional need that they have to own these items.”
“This is a good lesson for the kids at the school. They have had them out sorting out donated items - putting sheets with sheets, pillows with pillows, piling them up for distribution.”
“I think they're going to squeeze out all sorts of other spending items.”
“In a true zero-defects approach, there are no unimportant items.”
“The Law of Triviality... briefly stated, it means that the time spent on any item of the agenda will be in inverse proportion to the sum involved.”
C. Northcote Parkinson
“Always be aware of any helpful item that weighs less than it's operating manual.”
“It is very expensive to achieve high unreliability. It is not uncommon to increase the cost of an item by a factor of ten for each factor of ten degradation accomplished.”
Norman R. Augustine
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