“Business is not a financial science…it’s about creating a product or service so good that people pay for it.”
“Without customers businesses will be extinct”
“You want my attention? Then tell me what i love to hear. If you don't know, find out”
“Great Service is when you don't have to ask, it is done for you with the combination of right ingredients.”
“A customer is never wrong . . .”
Leon van de Pas
“The only difference between you and your competitors is the level of customer service satisfaction you offer.”
“You will never find the best when you are always looking for the worst.”
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