“Business is not a financial science…it’s about creating a product or service so good that people pay for it.”
“You want my attention? Then tell me what i love to hear. If you don't know, find out”
“Without customers businesses will be extinct”
“Great Service is when you don't have to ask, it is done for you with the combination of right ingredients.”
“You will never find the best when you are always looking for the worst.”
“The only difference between you and your competitors is the level of customer service satisfaction you offer.”
“A customer is never wrong . . .”
Leon van de Pas
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