““Our customers have a choice and they choose us; we owe them an exceptional service””
“When you say “no” to a customer, you’re losing business. If your mind isn’t clear enough to hear what you’re customer wants, you can’t provide it”
John Di Lemme
“Without customers businesses will be extinct”
“Without commitment, nothing changes.”
“A customer is never wrong . . .”
Leon van de Pas
“You will never find the best when you are always looking for the worst.”
“The foundation of great Customer Service is sound fundamental human values.”
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