““Our customers have a choice and they choose us; we owe them an exceptional service””
“Without customers businesses will be extinct”
“When you say “no” to a customer, you’re losing business. If your mind isn’t clear enough to hear what you’re customer wants, you can’t provide it”
John Di Lemme
“You will never find the best when you are always looking for the worst.”
“Without commitment, nothing changes.”
“Great Service is when you don't have to ask, it is done for you with the combination of right ingredients.”
“It’s hard to be unpleasant or project a negative attitude toward someone who is offering you positive energy.”
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