““Our customers have a choice and they choose us; we owe them an exceptional service””
“When you say “no” to a customer, you’re losing business. If your mind isn’t clear enough to hear what you’re customer wants, you can’t provide it”
John Di Lemme
“Without customers businesses will be extinct”
“You will never find the best when you are always looking for the worst.”
“Without commitment, nothing changes.”
“The foundation of great Customer Service is sound fundamental human values.”
“The only difference between you and your competitors is the level of customer service satisfaction you offer.”
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