““Our customers have a choice and they choose us; we owe them an exceptional service””
“When you say “no” to a customer, you’re losing business. If your mind isn’t clear enough to hear what you’re customer wants, you can’t provide it”
John Di Lemme
“Without customers businesses will be extinct”
“You will never find the best when you are always looking for the worst.”
“A customer is never wrong . . .”
Leon van de Pas
“Without commitment, nothing changes.”
“The foundation of great Customer Service is sound fundamental human values.”
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