““Our customers have a choice and they choose us; we owe them an exceptional service””
“Without customers businesses will be extinct”
“You will never find the best when you are always looking for the worst.”
“Without commitment, nothing changes.”
John Di Lemme
“The foundation of great Customer Service is sound fundamental human values.”
“The only difference between you and your competitors is the level of customer service satisfaction you offer.”
“It’s hard to be unpleasant or project a negative attitude toward someone who is offering you positive energy.”
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