“You want my attention? Then tell me what i love to hear. If you don't know, find out”
“Without customers businesses will be extinct”
“You will never find the best when you are always looking for the worst.”
“Great Service is when you don't have to ask, it is done for you with the combination of right ingredients.”
“The only difference between you and your competitors is the level of customer service satisfaction you offer.”
“When you say “no” to a customer, you’re losing business. If your mind isn’t clear enough to hear what you’re customer wants, you can’t provide it”
John Di Lemme
“The foundation of great Customer Service is sound fundamental human values.”
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