“Without customers businesses will be extinct”
“You want my attention? Then tell me what i love to hear. If you don't know, find out”
“When you say “no” to a customer, you’re losing business. If your mind isn’t clear enough to hear what you’re customer wants, you can’t provide it”
John Di Lemme
“A customer is never wrong . . .”
Leon van de Pas
“Great Service is when you don't have to ask, it is done for you with the combination of right ingredients.”
“You will never find the best when you are always looking for the worst.”
“Without commitment, nothing changes.”
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