“It was exciting but not the outcome we wanted.”
“We should work on our process, not the outcome of our processes.”
W. Edwards Deming
“We're obviously disappointed with the outcome, but we just did not do the things down the stretch to win the game. We just need to learn from this, but we also need to move on.”
“I think we have a good idea what the outcome is going to be, hopefully. But it is not entirely over yet. I wish it was. It has been a long time, a long, hard struggle.”
“about outcomes, not methods.”
“Our guys battled and I am not going to let this outcome diminish how far we've come in 2005. We'll bounce back in 2006.”
“You're impressed with the outcome, but not impressed by what you saw up there.”
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