“It's just interaction with your customer, if he's buying you a drink, that should be OK, and you know when you've had too much, you say no,”
“He's actually demonstrated that he's grown comfortable with the public interaction in a way that wasn't entirely true when he had his own confirmation hearings, where he appeared tentative.”
“Think in terms of a web of interaction and a chain of interactions.”
“Ultimately, this approach will give consumers greater control, and businesses powerful new ways to interact with their customers.”
“We're able to monitor the customer interaction, what the consumer is looking for, ... We're able to monitor what our own agent's performance has been.”
“I do love these events. It is a chance to interact in a direct and personal way. So when I do agree to attend such an event, I wholeheartedly throw myself headlong into it.”
“The Web site is now the front door for most companies; online customers are looking for an interactive relationship, something new for many companies,”
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