“Quality means doing it right when no one is looking.”
“Whether you think you can or whether you think you can't, you're right!”
“In the end, all business operations can be reduced to three words: people, product and profits. Unless you've got a good team, you can't do much with the other two.”
“A business that makes nothing but money is a poor kind of business.”
“A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.”
“To open a shop is easy, to keep it open is an art”
“Failure is simply the opportunity to begin again, this time more intelligently.”
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