“We feel the problems that were cited in the report have been corrected. We feel their plan of correction is acceptable.”
“We are heartsick that this happened and are currently doing everything possible to correct the problem.”
“They're not going to apply a Band-Aid to a small problem, but correct the problem,”
“We are heartsick that this happened and are currently doing everything possible to correct the problem. We are deeply sorry that this happened.”
“Sometimes it is wiser to be kind than to be right, but there are times when being right becomes not just a necessity, but a duty.”
“We found the problem and we corrected it.”
“That's ridiculous. We have to correct that. We can't have that problem in March.”
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