“If you go from robbing a store with one or two clerks to robbing a bank, anyone might think they were moving up the ladder.”
“It is easier to rob by setting up a bank than by holding up a bank clerk.”
“That's what the genome intends to do - to be that record-store clerk, in the small shop who knows you as a listener and has an encyclopedic knowledge of music. That's how you solve the long tail.”
“Stores have become theaters, clerks have become actors and the merchandise is the set.”
“I have yet to go to a grocery store and buy a loaf of bread, and have the clerk tell me since you're a woman, you only have to pay 75 cents and not a dollar,”
“It becomes automatic for clerks to approach customers immediately. Some stores say salespeople should greet customers within 30 seconds.”
“A red border means the person is too young to be buying tobacco products. Store clerks have no excuse for selling tobacco to minors.”
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