“[John Williamson, a laid-off IT worker, said he tried unsuccessfully to volunteer.] We should have had some direction, some leadership, ... But when you tried to step up to the plate, you got pushed aside. It seemed politics stepped into it pretty quickly.”
“You have brains in your head. You have feet in your shoes. You can steer yourself in any direction you choose. You're on your own.
And you know what you know. You are the guy who'll decide where to go.”