“If you're not serving the customer, you'd better be serving someone who is.”
“All franchises are un AMERICAN they are a dictatorship that make it almost impossible for pride of ownership and customer serves to survive”
Kenneth waters Jr
“Customers don't just walk through your door. They also keep it open.”
“This is not chest-thumping. This is not done to intimidate. It is about serving our customers.”
“If you're not serving the customer, you better be serving someone who is serving the customer.”
“I started with not putting enough first serves in and that gave her some opportunities on the second serve to step in and really play hard. I'm not very happy about that,”
“Legislation is not required to tell us how to better serve our customers. [To think] the government could do that is absurd. It's unnecessarily meddlesome.”
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